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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Users List Report

  • Updated:

Admins can download a report containing information about all of your users. This includes how much time they have logged responding to requests. The user data will be exported as a spreadsheet file (.xlxs) which you can open in Excel and use for internal metrics and other analyses.

 

Currently, the default is to export the complete list of all active users (including requesters). You also have the option to include deactivated users as well if you wish.

 

Who can use this feature?

Admins

 

Instructions

  1. Sign in to your account
  2. Navigate to the Admin header and click Reports in the drop-down
    Reports menu.
  3. Click the Users List button
    Users list button in top left.
  4. Choose if you'd like to set a Custom date range or set for All Time
    Report dates with all time or custom date options.
  5. Select which user Roles you'd like included
    Roles checkboxes for Admins, Department admins, Publishers, Staff, Guests.
  6. (Optional) Check to Include Deactivated users in your report
    Include deactivated checkbox.
  7. Click the Generate button
    Generate button.

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