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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Time Tracking Report

  • Updated:

This report can be useful to agencies that are interested in seeing an aggregated total of time spent on requests by NextRequest users. In turn, you can use a report in performance reviews or in budget analysis. 

 

Instructions

  1. Sign in to your account
  2. Navigate to the Admin header and click Reports in the drop-down
    Reports menu.
  3. Select the Time Tracking button
    Time tracking button.
  4. Choose whether you want to run a report for All Time or a Custom Date range
    Report date options.
  5. Select a Report Type
    Report type options.
    • Total time by department: Filter the report by department name.
      Note: Staff time logged on a request assigned to a specific department will only be reflected in this total if the department has also been selected in the dropdown when a user logs their time. View step 5 on the Log Hours article for instructions.
    • Total time by staff member: Filter the report by staff a member's name
    • Total time by request by staff member: Filter the report by requests and staff member
    • All time entries: Include all entries in the report
  6. Click Generate
    Generate button.
  7. The report will download to your device

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