Every month, the NextRequest Customer Experience team puts on a series of webinars. Please see below for session descriptions, live webinars registration, and on-demand webinars.
These webinars are a general overview of processes and functionality but are not catered to a specific portal. For portal-specific questions, please reach out to contact NextRequest Support.
Register for Live Webinars
Register for a live session below.
Staff Refresher Training
This live training provides an overview of managing a records request from start to finish and personal settings. Topics include uploading documents, redacting documents, sending messages, tracking staff time, and closing requests. Register for Staff Refresher Training.
Administrator Refresher Training
The live training gives an overview of Administrator functions and setting up your portal. Topics include portal configuration, creating templates, alerts, user and department management, tags, and reporting. Register for Administrator Refresher Training.
Learn more about the RapidReview module. RapidReview enables you to batch-redact many files at a time and zip files for release. Draft redact so that you can collaborate and review with other teams. Extract and de-duplicate PSTs and email threads to make a review faster. Learn how to use these features to improve and expedite your workflow.
Payments/Single Sign-On Webinar
Payments enable you to invoice requesters for their requests and process payments online. Single Sign-On enhances your portal's security and allows staff to log in using their agency credentials. Learn more about how these features can benefit your agency.
Retention allows you to adhere to your local retention schedule and manage storage utilization in your portal. Learn how to set your retention period, when items are deleted, and how to exempt requests and documents from deletion.
Risk Module Webinar
Learn about the Risk Module feature! The Risk Module can scan and access files for sensitive information before release. The pre-recorded webinar will cover the document dashboard, risk levels of documents, how to review, and how the Risk Module can help you avoid releasing sensitive information.
Administrator Refresher Webinar: August 29, 2023
Staff Refresher Webinar: November 14, 2023