Extract Compressed Files in RapidReview

Compressed File Extraction

NextRequest customers can upload compressed files containing multiple files smaller than their original size. You can use RapidReview to extract files and view and redact the original components. 

MSG Files

The tool creates one folder and puts all extracted files in that folder. The folder name will be the same as the file name. The original file automatically moves to the Originals stage and to the top of the list of documents. It will not be in the folder that was newly created.

EML and ZIP

The tool extracts all individual files into the parent folder of the request. In RapidReview, the name of this folder is the same as the request number, ex: 'Request #xx-xxxx'. When viewing the documents in a request by using the Documents tab, outside of RapidReview, it is called the 'All Documents' folder. 

* It is recommended to extract one zip file at a time. Once a zip file is extracted, select all of the component files and move them into a folder before moving on to the next zip file. 

PST Files

The tool creates subfolders for each email file that exists within the main PST folder that is created. The names of those subfolders are the names of the subject lines of each email. Any attachments on the email threads will also be included in those subfolders. The original file automatically moves to the Originals stage and to the top of the list of documents. It will not be in the folder that was newly created.

Deduplication

When files are extracted in RapidReview, the system deduplicates the file so that no two of the same emails will appear in your list of extracted files. Emails are considered the same only when they contain the exact same Message-ID. Attachments contained within duplicate emails will also be removed during deduplication.

Extracted Files

• If an email contains an attachment that also contains an attachment, only the top-level email attachment will be extracted.
  
  • The extracted email attachment will then need to be extracted again in order to extract its own attachment(s). 
• Extracted files will always be the same file type that was uploaded to NextRequest. 
  • Example: If an image is a JPEG, it will be extracted as a JPEG. If an image is a PNG, it will be extracted as a PNG. 
  • Example 2: If an email was uploaded as plain text, it will extract as a .txt file. If an email was uploaded as HTML, it will be extracted as a .html file.

Important Notes

• Emails with the same content but different emails on the send/CC/BCC list will have a different Message-ID. These are considered unique and will not be deduplicated. 
• Attachments are only deduplicated if they are part of duplicate emails with the same Message-ID.
• PST files that include Microsoft Teams messages are not extractable in RapidReview. To upload, view, and redact, you must first export your Teams messages as a PDF or other file type.
• Email attachments (part of a .msg or .eml file) must have file names of 255 characters or less in order to be extracted.

How to Extract Compressed Files Instructions

1. Open the request
   
2. Click Launch RapidReview (wrench icon) on a request
   
3. Check the boxes next to the file(s) you’d like to extract
   
4. Click the Extract files icon in the toolbar above the list of documents
   
5. A message will appear that says your file is being extracted and once it’s finished, you will see a green message that says “Processing complete!”
   

Resources

• Zip Files in RapidReview