Extract Files in RapidReview

When large files are extracted in RapidReview, the system deduplicates the file so that no two of the same email (with the same message ID) will appear in your list of extracted files. For example, if your IT department is tasked with putting together a PST or MSG of all emails that contain a certain word from your entire organization, there may be more than one of the same email in the file because multiple people were emailing back and forth with each other. So, when the PST file gets de-duplicated, it means that any duplicates of emails with the same message ID will be removed automatically.

MSG or ZIP Files

When you extract an MSG or ZIP file, the tool creates one folder and puts all extracted files in that folder. The folder name will be the same as the file name. The original file automatically moves to the Originals stage and to the top of the list of documents. It will not be in the folder that was newly created.

PST Files

For PST files, the tool does the same thing except subfolders are created for each email file that exists within the main pst folder that’s created. The names of those subfolders are the names of the subject lines of each email. Any attachments on the email threads will also be included in those subfolders.

Important Notes

• PST files that include Microsoft Teams messages are not extractable in RapidReview. To upload, view, and redact, you must first export your Teams messages as a PDF or other file type.
• Email attachments (part of a .msg or .eml file) must have file names of 255 characters or less to be extracted.

Instructions

1. Open the request
   
2. Click Launch RapidReview (wrench icon) on a request
   
3. Check the boxes next to the file(s) you’d like to extract
   
4. Click the Extract files icon in the toolbar above the list of documents
   
5. A message will appear that says your file is being extracted and once it’s finished, you will see a green message that says “Processing complete!”
   

Supporting Articles

• Zip Files in RapidReview