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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Pay an Invoice

  • Updated:

Important Note

  • You must be signed into your account to pay the invoice.

 

Instructions

  1. Click the View Request button on the invoice email notification you received
    View request button on email.
  2. View the Request Timeline to see invoice details
    Invoice request timeline.
  3. Pay the invoice in one of three ways:
    1. Click Pay Invoice in the lower right-hand corner of the timeline entry
      Pay invoice button.
    2. Click Pay Invoice at the top of the request
      Pay invoice button at the top of the request.
    3. Click the $ (dollar sign) icon in the invoice box to the left of the request timeline
      Dollar sign icon on invoice.
  4. You will be redirected to the payment processor where you will then follow the prompting to submit your payment.
  5. Once the payment is completed, the agency will be notified that you have paid the invoice.

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