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Kaidan Cole

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Activity overview

Latest activity by Kaidan Cole
  • Kaidan Cole created an article,

    CivicPlus Accessibility Statement

    Accessibility and the usability of our products is a top priority at CivicPlus. We are currently auditing our software using manual testing including screen readers, the best professional engineer...

  • Kaidan Cole commented,

    Hello Gloria Argueta, I apologize that the article was confusing. I updated the instructional steps to help with any confusion. If the steps are still confusing, please let us know the issue so we ...

  • Kaidan Cole created an article,

    Set Request Numbering

    In this article, you will learn more about Request Numbering, such as reset dates, configuration, and permissions.   Important Notes Request numbers reset at the beginning of each year and use seq...

  • Kaidan Cole created an article,

    Download Your Records

    There are two ways that you can download your documents.   Important Notes You can still download your records even if the request was closed. If the request was closed it means the agency conside...

  • Kaidan Cole created an article,

    Go Live Checklist

    Good news - you’ve almost completed your NextRequest rollout! There are only a few questions left that you should ask yourself before your portal officially goes live.   Article Navigation Have y...