Kaidan Cole
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Articles
Recent activity by Kaidan Cole-
CivicPlus Accessibility Statement
Accessibility and the usability of our products is a top priority at CivicPlus. We are currently auditing our software using manual testing including screen readers, the best professional engineeri...
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Your NextRequest Portal Set Up and Go-Live Checklist
Prepare your system so your team can save time with our records request management tool! Follow this two-part checklist to ensure your portal is configured to meet your agency’s needs before you G...
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View Your Support Tickets
This article will show you how to view your Support tickets. This includes a comprehensive history of My Tickets, Tickets I'm CC'd (Carbon Copied) on, Community Posts and Comments, and sections and...
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Download Your Records
There are two ways that you can download your documents. Important Notes You can still download your records even if the request was closed. If the request was closed it means the agency conside...
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Set Request Numbering
In this article, you will learn more about Request Numbering, such as reset dates, configuration, and permissions. Important Notes Request numbers reset at the beginning of each year and use seq...