Portal Set Up
- Go Live Checklist
- Anticipated Fulfillment Date
- Automatically Assign Users to Requests
- Closure Response Templates
- Configure the FAQ Page
- Create and Manage Alerts
- Create and Manage Departments
- Create and Manage Tags
- Custom Fields
- Custom Holiday Calendar
- Customize Portal Images & Text
- Due Date and Reminders
- Link the Portal to Your Website
- Message Templates
- Notification Configuration for Requesters
- Set Request Numbering
- Soft Launch Checklist